Understanding the Role of Resilience in Tomorrow’s Security Professional
On May 19, Charles Dumbrille, Chief Risk Officer at IN-D-TEL International, was invited to join a panel discussion with other industry leaders in real estate, telecommunications and healthcare on the role of resilience in tomorrow’s security professionals. The conversation took place a the 2021 Managed Security Services Toronto Forum, an online meeting that included forward-thinking security leaders from across the country.
Charles Dumbrille’s critical points raised during the panel discussion included the following:
Resilience requires visibility across the enterprise.
When employees have tools and techniques to identify risks, they can sound the alarm if something starts going sideways. Risk awareness training cannot be one and done but should be continuing education for all.
It’s the plannING - the ING, not the plans left on a shelf and pulled off when a crisis strikes. PlannING forces you to think about what could happen. It forces you to understand vulnerabilities. It makes you find out how the enterprise fits together. As a result, the knowledge, information and relationship created during the planning and what gives you resilience. You’ve got to have the connection established to make it work.
Leadership needs to be comfortable with uncertainty. The organization needs to be agile, with a supportive network of colleagues and partners.
The enterprise needs to have:
i) Resilient People - that can handle the shocks,
ii) Resilient Teams - that can support each other
iii) Resilient Operations to create products and services.
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